Online reviews are part of being a bar owner today. No way around it. While many bar owners don’t exactly love Yelp, there are clear benefits to review sites. Happy customers provide “social proof” to your prospective guests, encouraging potential customers to spend their hard-earned dollars and time at your establishment. Poor reviews can be … Read more
Customer testimonials are a powerful marketing tool for businesses, and with so many ways to offer opinions online today, it’s a more powerful tool than ever. So, why should you care about testimonials, and how can you collect great ones to promote your bar or restaurant? Why You Should Listen Customer feedback helps you refine … Read more
The Business of Beer, Episode 43: Gwen Conley – Director of Brewery Production & Quality Assurance at Port Brewing & The Lost Abbey In this episode of the Business of Beer with Andy “The Beerman” Coppock, we are joined by Gwen Conley, the Director of Brewery Production and Quality Assurance for both Port Brewing and … Read more
Certified Beer Cicerone: What It Is and Why It Matters for Your Bar A Certified Beer Cicerone is one of the most respected credentials in the craft beer industry. Whether you’re a taproom operator, bar manager, or craft beer enthusiast, understanding the Beer Cicerone certification — what it tests, how to earn it, and why … Read more
The Business of Beer, Episode 42: Jeremy Hunt – Head Brewer of Deep Ellum Brewing Co. In this episode of the Business of Beer with Andy “The Beerman” Coppock, we are joined Jeremy Hunt, Head Brewer of Deep Ellum Brewing Co. Jeremy joins us to talk about the Dallas beer scene, his go-to beer style, the challenges of brewing … Read more
For many bars and restaurants, St. Patrick’s Day is almost a guarantee in sales. It is one of the only holidays on the calendar purely devoted to drinking. A study by the National Restaurant Association surveyed 1,010 American adults and found the following: 28% of people polled said they plan to celebrate St. Patrick’s Day … Read more
A garnish is the “finishing touch” on any good drink. Not only does it provide an extra sensory experience and aesthetic value, but it often enhances the aromas and flavors of the beverage. Knowing how to properly garnish a drink in your bar not only shows your mastery of a drink’s flavor profile, but also … Read more
The Business of Beer, Episode 41: Sam Calagione – Founder and President of Dogfish Head In this episode of the Business of Beer with Andy “The Beerman” Coppock, we are joined Sam Calagione, Founder and President of Dogfish Head. Sam joins us to talk about his background, influences, strategies, leadership challenges, and more! If you’re a fan … Read more
As a bar owner, dealing with difficult customers is a fact of life. It can be an unpleasant experience whether you’re prepared for it, or not. However, with a bit of planning and staff training, you can make the best of a tough situation. Because the last thing you need is an upset patron telling … Read more
