5 Ways to Manage Your Online Reputation and Handle Your Reviews [WEBINAR]

Today’s consumers use reviews to determine whether or not to visit your business. And who can blame them? People like to know what they are getting into –“know before you go,” as they say. And

How to Get More Online Reviews for Your Business

How to Get More Online Reviews for Your Business
Love them or hate them, online reviews are here to stay. While some business owners would rather completely remove all of their online reviews, this isn’t an option. Instead of only focusing on the negatives,

How to Respond: A Guide to Reviews for Bars & Restaurants

promo image for a blog post about responding to online reviews and check ins for bars and restaurants
Online reviews are part of being a bar or restaurant owner today. No way around it. While you may not exactly love Yelp, there are clear benefits to review sites. Happy customers provide “social proof”

How to Solicit Customer Feedback

Customer testimonials are a powerful marketing tool for businesses, and with so many ways to offer opinions online today, it’s a more powerful tool than ever. So, why should you care about testimonials and how

Dealing With Difficult Customers

As a bar owner, dealing with difficult customers is a fact of life. It can be an unpleasant experience whether you’re prepared for it, or not. However, with a bit of planning and staff training,

Ways for Bar Owners to Give Back During the Holidays

During the holidays, one way to maximize your sales and attract a larger customer base is to have a charitable spirit. Whether you choose to volunteer with your staff, or hold an event in your