5 Ways to Manage Your Online Reputation and Handle Your Reviews [WEBINAR]

We joined with our friends over at Main Street Hub for a webinar covering the top 5 ways bars and restaurants can manage their reputation and reviews. From Instagram to Yelp, learn the latest tips and

How to Get More Online Reviews for Your Business

How to Get More Online Reviews for Your Business
Love them or hate them, online reviews are here to stay. While some business owners would rather completely remove all of their online reviews, this isn’t an option. Instead of only focusing on the negatives,

How to Respond: A Guide to Reviews & Check-ins for Bars & Restaurants

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Reviews: Fast Facts 97% of consumers read online reviews for local businesses in 2017 85% of consumers trust online reviews as much as personal recommendations 30% of consumers review how a business responds to comments

The Importance of Your Bar’s Online Reviews

Online reviews are part of being a bar owner today. No way around it. While many bar owners don’t exactly love Yelp, there are clear benefits to review sites. Happy customers provide “social proof” to

How to Solicit Customer Feedback

Customer testimonials are a powerful marketing tool for businesses, and with so many ways to offer opinions online today, it’s a more powerful tool than ever. So, why should you care about testimonials and how

Dealing With Difficult Customers

As a bar owner, dealing with difficult customers is a fact of life. It can be an unpleasant experience whether you’re prepared for it, or not. However, with a bit of planning and staff training,

Ways for Bar Owners to Give Back During the Holidays

During the holidays, one way to maximize your sales and attract a larger customer base is to have a charitable spirit. Whether you choose to volunteer with your staff, or hold an event in your

Peer Power!: Promote Your Bar with Customer Testimonials

The customer testimonial is a powerful marketing tool for business, and with so many ways to announce opinions online today, it’s a more powerful tool than ever. You can review just about anything–you can Yelp!

The 4 Rs of Online Customer Reviews

It’s common practice these days for potential customers to use customer reviews of your business on websites or mobile apps to determine whether or not to visit. And who can blame them? People like to