How to Handle an Intoxicated Patron Safely

How to Handle an Intoxicated Patron Safely

intoxicated person

Dealing with an intoxicated patron is an unfortunate but important job for most bar owners. Given the sensitive nature of these situations, it never hurts to brush up on best practices for handling a difficult or over-served customer. Preventing intoxication is the responsibility of every member of your front-of-house staff, from the bartenders to the … Read more

Digital Drink Boards: Why you Should Install One Today!

Digital Drink Boards: Why you Should Install One Today!

digital boards

Any bar owner who offers a variety of craft beer can tell you one of the challenges is keeping up with the menus. The common go-to has always been a chalkboard over the bar, which the staff is continuously erasing and updating. There are several issues that arise from this method, however, as the industry … Read more

5 Signs of a Solid Craft Beer Bar

5 Signs of a Solid Craft Beer Bar

Image of a beer flight

With consumer options for beer bars expanding all the time, how does your establishment stand out from the crowd? Having good beer and possibly food are obvious choices, but you also want people to know your bar isn’t just another attempt to make money on the craft beer revolution. So let’s look at 5 simple … Read more

How Many Beers Should I Keep on Tap?

How Many Beers Should I Keep on Tap?

For any craft beer bar owner, or any bar owner exploring the varieties of draft beer, this is truly the ultimate question. How much is too much? There are many craft bars seemingly stocking up and offering “75 taps!”  as part of their advertising scheme, but can you really keep up with that many? It … Read more

How Soliciting Customer Testimonials Can Boost Your Business

How Soliciting Customer Testimonials Can Boost Your Business

How Soliciting Customer Testimonials Can Boost Your Business

Customer testimonials are a powerful marketing tool for businesses, and with so many ways to offer opinions online today, it’s a more powerful tool than ever. So, why should you care about testimonials, and how can you collect great ones to promote your bar or restaurant? Why You Should Listen Customer feedback helps you refine … Read more

Certified Beer Cicerone: Expert Beer Tasting Certification

Certified Beer Cicerone: Expert Beer Tasting Certification

Certified Beer Cicerone: Expert Beer Tasting Certification

When owning a craft beer bar, it’s important to know all of the ins and outs of the business, which moves far beyond just serving different styles of beer. Since craft beer is such a young industry, it’s generally been up to those inside of it to educate each other on new trends. Wine has … Read more

A Guide to Drink Garnishes: Common Types and Flavors

A Guide to Drink Garnishes: Common Types and Flavors

A Guide to Drink Garnishes: Common Types and Flavors

A garnish is the “finishing touch” on any good drink. Not only does it provide an extra sensory experience and aesthetic value, but it often enhances the aromas and flavors of the beverage. Knowing how to properly garnish a drink in your bar not only shows your mastery of a drink’s flavor profile, but also … Read more

Best Practices for Dealing With Difficult Customers

Best Practices for Dealing With Difficult Customers

Best Practices for Dealing With Difficult Customers

As a bar owner, dealing with difficult customers is a fact of life. It can be an unpleasant experience whether you’re prepared for it, or not. However, with a bit of planning and staff training, you can make the best of a tough situation. Because the last thing you need is an upset patron telling … Read more

A Guide to Beer Glassware

A Guide to Beer Glassware

A Guide to Beer Glassware

Just because it’s beer, doesn’t mean it can’t be fancy. As a bar owner, you don’t want to be caught looking like you don’t know your beer, and one of the easiest ways to show you know your stuff is to use the correct glassware. Just as you wouldn’t serve a martini in a snifter, … Read more