Certified Beer Cicerone: Expert Beer Tasting Certification

Certified Beer Cicerone: Expert Beer Tasting Certification

Certified Beer Cicerone: Expert Beer Tasting Certification

Certified Beer Cicerone: What It Is and Why It Matters for Your Bar A Certified Beer Cicerone is one of the most respected credentials in the craft beer industry. Whether you’re a taproom operator, bar manager, or craft beer enthusiast, understanding the Beer Cicerone certification — what it tests, how to earn it, and why … Read more

Best Practices for Dealing With Difficult Customers

Best Practices for Dealing With Difficult Customers

Best Practices for Dealing With Difficult Customers

As a bar owner, dealing with difficult customers is a fact of life. It can be an unpleasant experience whether you’re prepared for it, or not. However, with a bit of planning and staff training, you can make the best of a tough situation. Because the last thing you need is an upset patron telling … Read more