Everything you need to know about recruiting, training and retaining top-quality staff.
Certified Beer Cicerone: What It Is and Why It Matters for Your Bar A Certified Beer Cicerone is one of the most respected credentials in the craft beer industry. Whether you’re a taproom operator, bar manager, or craft beer enthusiast, understanding the Beer Cicerone certification — what it tests, how to earn it, and why … Read more
As a bar owner, dealing with difficult customers is a fact of life. It can be an unpleasant experience whether you’re prepared for it, or not. However, with a bit of planning and staff training, you can make the best of a tough situation. Because the last thing you need is an upset patron telling … Read more
If you think serving beer is as simple as pouring liquid into a cup, think again. How you pour and serve a beer can greatly affect its smell, color, taste, and mouth-feel. That means a “pour” technique (get it?) can dramatically affect your customers’ enjoyment of their beer. Read on to learn how to pour … Read more
Just because it’s beer, doesn’t mean it can’t be fancy. As a bar owner, you don’t want to be caught looking like you don’t know your beer, and one of the easiest ways to show you know your stuff is to use the correct glassware. Just as you wouldn’t serve a martini in a snifter, … Read more
